Accessibility Statement

Effective Date: October 20, 2026

Company: Dumax LLC

Company Address: 75 E 3rd St, Sheridan, WY 82801, United States

Website: https://thesylvio.com/

Email: thesylvio.support@gmail.com

1. Our Commitment

Dumax LLC, which conducts business under the trading name "Sylvio" ("Sylvio," "we," "us," or "our"), wants https://thesylvio.com/ (the "Website") to be usable by as many people as possible, including people with disabilities.

2. Accessibility Standard

We use the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA, published by the World Wide Web Consortium (W3C), as the framework and goal for improving the accessibility of the Website. WCAG explains how to make web content more accessible to people with a wide range of disabilities.

This is an ongoing effort. We do not claim that every part of the Website fully conforms to WCAG at all times.

3. Measures We Take

As part of our efforts, we aim to:

• consider accessibility when adding or updating Website content;

• provide text alternatives for meaningful images where possible;

• maintain readable text and sufficient color contrast;

• support navigation by keyboard and compatibility with common assistive technologies;

• review the Website periodically and address accessibility issues we identify or that are reported to us.

4. Known Limitations

Some parts of the Website may not yet be fully accessible, including:

• images and graphics that contain text, such as product infographics;

• video content that may not include captions or transcripts;

• features and content provided by third parties, such as our e-commerce platform, checkout, payment processors, and customer support tools, which are not fully under our control.

We will make reasonable efforts to provide the relevant information in another way when asked.

5. Assistance and Feedback

If you have difficulty accessing any part of the Website, or need help placing an order or getting product information, please contact us at thesylvio.support@gmail.com. To help us respond, please include:

• the web page or feature where you experienced the issue;

• a short description of the problem;

• the browser, device, and any assistive technology you were using, if applicable.

We aim to respond to accessibility feedback within 5 business days and will work with you to provide the information or assistance you need.

6. Changes to This Statement

We may update this Accessibility Statement as we make improvements to the Website. The updated version will be posted on this page with a revised Effective Date.

7. Contact Us

Company: Dumax LLC (trading as Sylvio)