Disclaimer

Effective Date: October 20, 2026

Company: Dumax LLC

Company Address: 75 E 3rd St, Sheridan, WY 82801, United States

Website: https://thesylvio.com/

Email: thesylvio.support@gmail.com

1. General Information

This Disclaimer applies to https://thesylvio.com/ (the "Website") and to the products offered through it. The Website is operated by Dumax LLC, which conducts business under the trading name "Sylvio" ("Sylvio," "we," "us," or "our").

The information on the Website, including product descriptions, images, videos, guides, and frequently asked questions, is provided for general informational purposes only. This Disclaimer forms part of our Terms of Service.

2. Not Medical Advice

Nothing on the Website constitutes medical advice, diagnosis, or treatment, and the Website is not a substitute for consultation with a qualified healthcare professional. Do not disregard professional medical advice or delay seeking it because of information on the Website.

If you have a medical emergency, contact your local emergency services immediately.

3. Product Purpose and Limitations

Sylvio products, including the Precision Knee Strap, are non-prescription support products intended for general use during everyday activity, exercise, and sport. They provide physical support only while worn.

Our products:

• are not intended to diagnose, treat, cure, or prevent any disease, injury, or medical condition;

• do not provide the same level of structure or stabilization as a hinged or rigid stability brace;

• are not a replacement for medical treatment of serious injuries or significant joint instability;

• do not guarantee prevention of injury during physical activity.

How helpful a product feels varies from person to person. We do not guarantee any particular result from using our products.

4. Consult a Healthcare Professional Before Use

Please consult a qualified healthcare professional before using our products if you:

• have a recent or serious injury, or have had surgery on the affected area;

• experience significant swelling, instability, severe or persistent pain, or difficulty bearing weight;

• have a circulatory, vascular, nerve, or skin condition;

• have a known sensitivity to silicone or other materials used in the product;

• are pregnant or have any other medical condition that may be affected by wearing a support product;

• are unsure whether the product is suitable for you.

5. Safe Use

When using our products, please:

• read and follow the fitting and use instructions provided on the Website and with the product;

• adjust the strap so that it feels snug and comfortable, and do not overtighten it;

• do not apply the product over open wounds, broken skin, or irritated skin;

• check your skin regularly, particularly during extended use;

• stop using the product and seek appropriate advice if you experience pain, numbness, tingling, swelling, skin irritation, discoloration, changes in circulation, or any other adverse reaction.

6. Physical Activity

Physical activities such as walking, hiking, running, training, and sports involve inherent risks of injury. Wearing a support product does not eliminate these risks. You are responsible for choosing activities appropriate to your physical condition and for following any advice given by your healthcare professional.

7. Reviews and Testimonials

Reviews and testimonials on the Website reflect the personal experiences and opinions of individual customers. They are not medical advice or medical claims. Individual experiences vary, and testimonials do not guarantee that you will achieve similar results.

8. Product Descriptions, Images, and Comparisons

We make reasonable efforts to describe and display our products accurately. Images, illustrations, and videos are provided for illustration, and the actual product may vary slightly in color, size, or appearance.

Comparisons between our products and other types of support products, such as full knee braces or sleeves, describe general differences in design and coverage. They are not clinical or medical comparisons.

9. Third-Party Links and Information

The Website may contain links to third-party websites or references to third-party information. We do not control and are not responsible for the accuracy, content, or practices of third-party websites.

10. Limitation of Liability

To the fullest extent permitted by applicable law, we are not liable for any injury, loss, or damage arising from the misuse of our products, from failure to follow the product instructions or the guidance in this Disclaimer, or from reliance on information on the Website as a substitute for professional medical advice. Further limitations are set out in our Terms of Service.

Nothing in this Disclaimer excludes or limits liability that cannot be excluded or limited under applicable law, or affects your statutory consumer rights.

11. Changes to This Disclaimer

We may update this Disclaimer from time to time. The updated version will be posted on this page with a revised Effective Date.

12. Contact Us

If you have any questions about this Disclaimer or our products, please contact us:

Company: Dumax LLC (trading as Sylvio)